Shipping Policy

At Glow & Care, we want your order to reach you safely, quickly, and in perfect condition. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, launches, holidays, or other high-volume periods, processing may take a little longer. We appreciate your patience and will do our best to keep you updated.

Delivery Times

Estimated delivery times after your order has been dispatched:

• Local/within-city orders: 1–3 business days

• Other cities: 3–7 business days

• Remote areas: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier delays, weather, public holidays, or circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

From time to time, Glow & Care may offer free shipping promotions. Any applicable promotion will be clearly stated at the time of purchase.

Order Tracking

Once your order has been dispatched, you may receive a tracking number or delivery update through the contact information provided with your order.

Please make sure your phone number, email address, and delivery address are correct when placing your order.

Incorrect or Incomplete Address

Glow & Care is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or outdated delivery address provided by the customer.

If an order is returned to us because of an incorrect address or failed delivery attempts, additional shipping charges may apply for reshipping the order.

Delayed or Lost Orders

While we work with trusted delivery partners, Glow & Care cannot guarantee delivery times once an order has been handed over to the courier.

If your order appears to be significantly delayed or is reported as lost, please contact us so we can assist you in contacting the courier and resolving the issue.

Damaged Packages

If your package arrives visibly damaged, please contact Glow & Care as soon as possible and provide photographs of the packaging and the product.

We will review the situation and assist you according to our return/refund policy.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through our official customer support channels.

Glow & Care
Email: glowncare4u@gmail.com
Phone/WhatsApp: 03051022321